Thursday 18 April 2024
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Chesterfield Township Launches Smart911 Safety Initiative

Chesterfield Township Launches Smart911 Safety Initiative

Chesterfield Township Public Safety Officials Encourage Residents to Sign Up For the Free Service To Be Better Prepared for an Emergency

Smart911 is a 9-1-1 enhancement that is now available to all residents and travelers of Chesterfield Township. Smart911 is a free service that allows individuals and families to sign up online to create a Safety Profile and provide vital information to 9-1-1 in the event of an emergency. The Smart911 platform provides valuable new tools and the information listed in Safety Profiles enables a faster more informed response.

“The information residents provide in their Safety Profile can help 9-1-1 dispatchers and first responders be more prepared to assist you in case of emergency” said Lt. Brian McNair. “Taking advantage of Smart911 is one thing residents can do to help keep themselves and their loved ones safe.”

Smart911 allows residents and travelers to create a Safety Profile at for their whole household that includes any information they might want 9-1-1 and first responders to have in the event of an emergency, such as allergy information or pre-existing medical conditions. When a citizen dials 9-1-1, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing us to send the appropriate responder/s to the right location with the right information.

“Most people are unaware that their mobile phone cannot always determine their exact location” said Lt. McNair.  “A weak cell signal or a dropped call only adds to the difficulty 9-1-1 dispatchers sometimes have trying to locate you. Information provided in your Safety Profile can potentially alleviate some of these difficulties, making sure you receive help fast.”

With Smart911, citizens can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed, rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile.  All information is optional and the citizen has the ability to choose what details they would like to include.

One of the great aspects of this new safety initiative is the Facility component. Owners and managers can now better prepare and protect their employees and visitors by creating profiles for their facility and campus grounds. These facility profiles will pop up on a dispatchers screen anytime any phone within the facility grounds makes an emergency call. Points of access, floor plans and emergency procedures can all be included. Owners and managers can sign up at

Smart911 is a national service that protects over 45 million people across 44 states and 3,100 communities and has been credited with positively impacting emergency outcomes. Citizens are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1 and to receive emergency notifications. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.